FAQ
Welcome to Vibe Jewelry! Explore our handmade Mala Necklaces crafted with genuine gemstones, love, and positive vibes.
Gemstone Sourcing: All of our gemstones are sourced from North America. We proudly collaborate with a network of small suppliers that are deeply dedicated to environmental preservation. When it comes to stone selection, our preference is always for high-end quality stones rather than opting for lower-grade, inexpensive alternatives. Quality takes precedence over quantity in every choice we make.
Shipping Information: Your jewelry will be shipped within 1-3 business days via USPS First-Class Mail for US customers, taking approximately 2-5 business days to arrive depending on your location. International deliveries take around 2-4 weeks after processing time. Express shipping is available; select your preference at checkout. Note that the buyer covers all exchange-related shipping costs.
Care Instructions: Please keep your jewelry dry to maintain its quality. While each bead is carefully selected for durability, metal pieces may change color if not cared for. Use a jewelry cleaning cloth for polishing.
Sizing Details: When selecting bracelet sizes, consider actual wrist size. Measure with a string and compare it to a ruler. Leave a comment during purchase for custom sizes.
Mala Necklace Cleansing: Cleanse your Mala Beads when needed, following your intuition. Exposure to sunlight or moonlight for a few hours can recharge and release unwanted vibrations. Burning sage can also cleanse energies.
Setting Intentions: Sit quietly with your Mala, inhale and exhale deeply, stating your intention. Repeat as needed. Let your Mala serve as a reminder of your focus and intentions.
If Your Mala Breaks: While it may be a moment of sadness, a broken Mala signifies its fulfillment of purpose. Celebrate your evolution and new beginnings.
If you don't want to part with it just yet, we would be happy to repair it for you!
Please ship your piece back to us with a tracking number and as soon as we receive it, it will be fixed within 1-3 business days.
Please send us an email for more info on how to process the repair service.
Custom Mala Designs with a Personal Touch: We love customizing your Malas! If you spot a piece you adore but have a specific gemstone in mind, shoot us a message. Let's collaborate and craft something uniquely special and meaningful just for you. Your vision, our creation – a perfect match.
Happy Shopping with Vibe Jewelry!